Help - Banking

Deposit Information

WebDollar accepts any of the deposit methods below when you wish to transfer funds to your WebDollar account. There is an easy and efficient method to suit everyone! The funds in your WebDollar account are always protected by your personal login name and password. Just click on a deposit method below to learn more about it.

Withdrawal Information

WebDollar offers several ways to efficiently withdraw funds from your WebDollar account. Just click on any of the withdrawal methods shown below to learn more about it. Please note that you do not need to request a withdrawal after each playing session. Your funds will always be securely stored in your WebDollar account until your next playing session. Your account is always protected by your personal login name and password.

You may use your MasterCard to deposit funds into your WebDollar account, but MasterCard is currently unavailable for withdrawals by credit/debit card.

As of January 1, 2004, VISA no longer allows customers in certain countries to withdraw funds back to their credit/debit cards. To see the list of countries affected by Visa's decision, please click here.

The WebDollar Cashier will automatically be adjusted to display all withdrawal alternatives that are currently available to you personally.

Card Transactions in Your Local Currency

WebDollar allows you to process credit/debit card transactions in your local currency. WebDollar's currency converter manages more then 30 different currencies, and can be used for both card deposits and card withdrawals. Exchange rates are generated each weekday by Streamline International, a service provided by a member of The Royal Bank of Scotland.

Reversing a Withdrawal Request

If you have very recently requested a withdrawal that WebDollar has not yet processed, you can choose to cancel that request to keep the funds in your WebDollar account. A reversal will return the credits to your WebDollar account instantly. There is no fee involved.
You will find the "Reverse Withdrawals" function under the "Deposit" tab in the WebDollar Cashier. On this page, you will see a list of requested withdrawals that you can still reverse if you wish. You may choose to reverse one or any number of the withdrawal requests that are listed. A reversed withdrawal will be indicated as "Reversed" on the comment line in your transaction log.

Deposits

WebDollar accepts any of the credit/debit cards shown above to fund your WebDollar account. Your credit card transaction will be processed quickly, and if approved, your WebDollar account will be credited immediately. Your card will be billed as "www.WebDollar.com" or "WebDollar" on your statement. There is no service charge for using a credit/debit card to conduct WebDollar transactions.

Please note that due to recent banking restrictions, your bank may deny your purchase of credits using your credit/debit card. If your transaction is denied, WebDollar recommends that you use one of the several other available methods to fund your WebDollar account.

NETeller is a convenient, fast and secure way to conduct online monetary transfers. Using your NETeller account is like using an online wallet.

There is no fee to transfer funds to and from your WebDollar account using NETeller, and your account will be credited instantly. NETeller offers a wide range of deposit options. These include deposits by credit/debit card, electronic fund transfer (EFT), bank deposit as well as NETeller InstaCASH and FCash.

Please note that when you use a credit or debit card to deposit funds into your NETeller account, the transactions will be billed as "NETELLER.COM" or "ESHOP" on your credit/debit card statement.

If you do not have a NETeller account, please go to www.NETeller.com to apply. If you have any questions about opening a NETeller account, please consult these guidelines.

When you use NETeller InstaCASH to fund your WebDollar account, you can instantly transfer money from your bank account into your WebDollar account via your NETeller account.

It is entirely free to transfer funds instantly into your WebDollar account by using NETeller InstaCASH. NETeller normally charges an 8.9% fee for InstaCASH transactions, but WebDollar will cover this fee as long as you initiate your InstaCASH deposit in the WebDollar Cashier. WebDollar cannot cover the InstaCASH fee if you initiate the transaction from your NETeller account.

As a customer from Germany or Austria, you can use a paysafecard to fund your WebDollar account. The paysafecard is a prepaid card used for shopping on the Internet. It allows you to easily and instantly make secure payments to your WebDollar account whenever you wish.

Deposits by paysafecard are simple, and your WebDollar account will be funded instantly. Scratch off the area on your paysafecard to reveal a PIN code and enter it with the amount you wish to deposit in the WebDollar Cashier. No bank account information, credit card numbers or other financial data are required.

Security is assured since your PIN code and password are confidential and transactions take place on the secure paysafe server. Deposits by paysafecard are entirely free of charge. For larger purchases, you can combine up to ten paysafecards for a single transaction.

The paysafecard is available for purchase in a wide range of venues in Germany and Austria: petrol stations, kiosks, supermarkets, banks, post offices, etc. Customers from Germany can also purchase paysafecard PIN codes online.

A wire transfer may be the most convenient way for you to deposit funds into your WebDollar account. Funds are electronically sent from your bank account to your WebDollar bank account. Hence, you do not need a credit card.

When you request a wire transfer, be sure to include your personal information (name, WebDollar account number and PIN code). We also ask that you send an e-mail message to deposit@WebDollar.com to notify us that you have initiated a wire transfer so we can avoid any delays in funding your account. Please include your name, WebDollar account number and PIN code in this e-mail message.

If the most convenient method for you to deposit funds into your WebDollar account is by bank draft or check, please contact your local bank and ask for a bank draft or sign a personal check in the currency used in the WebDollar software where you intend to play. Make sure to enclose your personal information (name, WebDollar account number and PIN code) with the bank draft or check.

Withdrawals

You can now withdraw your winnings directly to any of the credit/debit cards shown above if you have previously used the card to make a WebDollar deposit within the last 180 days. This is the fastest and most convenient way to withdraw your money and it is free of charge. The amount you withdraw to your credit/debit card is NOT limited to your original deposit; the full amount of your requested withdrawal will be credited directly to your credit/debit card. By using your card to make a withdrawal, you can avoid the time and trouble involved in cashing a bank draft or waiting for a wire transfer.

MasterCard is currently not available for withdrawals by credit/debit card. You may, however, deposit funds to your WebDollar account with your MasterCard and withdraw funds using any other WebDollar withdrawal alternative.

As of January 1, 2004, VISA no longer allows customers in certain countries to withdraw funds back to their credit/debit cards. To see the list of countries affected by Visa's decision, please click here.

The WebDollar Cashier will automatically be adjusted to display "Withdrawal by Credit/Debit Card" if you have a card for which the "Withdrawal by Credit/Debit Card" alternative is available.

NETeller is a convenient, fast and safe way to transfer money online. You can use NETeller to transfer funds both to and from a large number of merchants. Even if you have not made a WebDollar deposit using NETeller, it is still possible to withdraw your winnings to your NETeller account. There is no charge for transferring funds to or from your WebDollar account. NETeller offers several withdrawal methods including withdrawal by credit card, electronic fund transfer, check, Fed Ex check and FCash. If you do not have a NETeller account, please go to www.NETeller.com to apply. If you have any questions about opening a NETeller account, please consult these guidelines.

When you wish to make a withdrawal, you can request your funds to be sent to you by wire transfer. A wire transfer is an electronic transfer of funds from your WebDollar account to your bank account. Receiving your winnings by wire transfer is faster than receiving a bank draft or check, since winnings will be transferred directly to your bank account.

When you wish to make a withdrawal, you can request your funds to be sent to you by bank draft/check. Please note that it will take longer to receive your winnings by bank draft/check than by wire transfer. If you would like to receive your winnings quickly, please consider another withdrawal alternative.

Maximum Security and Reliability

Protection of your funds and personal information is always our highest priority at WebDollar. Rest assured that WebDollar employs state-of-the-art security measures to ensure your privacy and protect your personal information. To meet the strict requirements of consumers, banks and other processing firms, WebDollar uses 128-bit SSL encryption to protect transmitted information.

WebDollar is certified by RSA BSAFE and incorporates RSA BSAFE technology into its products. WebDollar's software includes RSA BSAFE cryptographic or security protocol software from RSA Security.

WebDollar's software employs the same encryption technique utilized by banks worldwide. Once obtained by WebDollar, your information is handled confidentially.

When you make your first deposit, WebDollar will automatically send a unique Security Code to the postal address you registered when you opened your WebDollar account. For your protection, WebDollar will ask that you submit this personal Security Code to verify certain financial transactions. Your credit card-issuing bank must also authorize each credit card transaction.

For your convenience, the transaction log in the WebDollar Cashier displays the status of all your transactions. You can see more detailed information about each transaction by clicking on the appropriate row in the log.